Worth Reading: Don't Fight the Users' Desire Paths
Chris Siebenmann publishes articles written from an interesting perspective: he’s a Unix herder at a university (based on my ancient, similar experience, that’s usually worse than herding cats).
In one of his recent articles, he applied the desire paths ideas to IT: don’t fight how people are doing things; either kindly nudge them in the right direction, or help them get stuff done the way they like to get it done, but in the least harmful way. I could definitely use some of his wisdom decades ago 🤷🏻♂️.