After figuring out what business problem you’re trying to solve and what the users expect to get from you it’s time for the next crucial question: should you buy a shrink-wrapped product/solution or build your own? I addressed that question in the third part of Focus on Business Challenges First presentation.

Not surprisingly, the same dilemma applies to network automation solutions, and is often the source of endless time-wasting discussions that I really should have stopped engaging in, but sometimes duty calls ;)