Seth Godin published an interesting article on the value of hard work (and what hard work really is). Go and read it first, then we’ll translate it into networking terms.
Already back? Good, let’s go.
The first worker is a traditional networking technician (it wouldn’t be fair to call him an engineer) – he’s busy configuring VLANs, ACLs, firewall rules… the whole day.
The second worker discovered automation – he somehow got tools that make him work faster and help him be more reliable and consistent.
And then there’s the third type of company Seth mentioned: those that figured out they need tools well in advance and decided to invest into acquiring or building them… and if they’re really smart, they would know that better-trained workers use the tools more optimally, but that’s already stretching it a bit, right?