Decades ago when I was still in high school and working on a programming project during the summer break, an IT old-timer gave me the following bit of advice: “Remember, God created professions so that everyone could do the job he’s qualified to do”. It took me years before I understood what he had been trying to tell me, but this seems to be an industry-wide disease. Judging by some of the e-mails I receive a lot of people who are proficient in other IT specialties think they can configure the routers with a little help of good uncle Google and free support from fellow bloggers.
It seems the “ability” of a “generic” IT employee to tackle any problem somewhat related to IT is also unique to our industry. Last week a woodworker was installing my kitchen and flatly refused to connect the electric cable of the ceramic cooktop to the wall outlet citing potential liabilities (please remember: I’m not living in US but in Central Europe). An HTML programmer asked to configure the enterprise firewall might not be so reluctant. Why do you think some people in our industry believe they are universal engineers?